Our services

Commuter services are operated in the Lowveld of Mpumalanga.  The operational area stretches from Hazyview in the north to Barberton in the south, and from Ngodwana in the west to Komatipoort in the east.  Depot and terminus facilities exist at Nelspruit, Malelane, White River, Barberton and Komatipoort.

Manpower

Buscor head office has a small staff complement which provides certain services to the group.  Services provided by Buscor are a central inspection department, information technology department, internal audit department and a salary bureau as well as the co-ordination of the financial-, manpower- and external affairs departments.

Members of the Executive Management have 104 combined years of experience amongst them in the passenger transport sector and on executive management level. The level of experience amongst the Top Management Structure is  high when one realises that the 14 managers have combined experience in the passenger transport sector of 262 years. Ten of the managers within the Operations Departments represent 174  combined years of experience while six managers within the Technical Department represent 106 years of combined experience.

The Company is structured into three integrated business units divided along geographical lines between White River, Nelspruit and Malelane.  These structures ensure concentrated and hands-on management in a specific area.

Each business unit has four departments – Technical, Operations, Administrative and Human Resources department. The financial function  as well as major body repairs on buses are centralized.

At each unit,  Line Managers report to an experienced Senior Manager who in turn reports to the Managing Director. This structure has over the years, been  found to be the most efficient.

Health issues

The health of Buscor's employees remains another priority.  For this purpose two clinics are run in the group.  A qualified medical doctor and sister attend to the day to day running of the clinics.  This service is given free of charge to employees.  People from rural areas also come to these clinics.

With the assistance of clinics, effective HIV/AIDS awareness programmes are run amongst the workforce and broader community. Pamphlets are displayed and distributed on the company's buses.  People who test positive and who come forward are counselled or referred for counselling. 

Operations

Buscor has always been the pioneer regarding technological development in the passenger transport industry, and as such has arguably the highest standards with regard to buses of all commuter operators in South Africa.

A punctual, sufficiently scheduled service plays a major role in the total efficiency of the economy. This is a priority for Buscor  [Pty] Ltd. when we draw up schedules.

 

Buscor [Pty] Ltd. ensures the reliability of the fleet by means of a preventative maintenance programme backed with modern state of the art equipment.  We have two efficient and well equipped workshops to maintain and repair our modern fleet of buses - both workshops have dealer service accreditation.

Breakdown teams are equipped with vehicles fitted with all the equipment and spare components they might need in case of an emergency or a breakdown. The teams are strategically placed in all the operational areas. The objective is to minimize passenger discomfort should a bus break down en route.

Replacement of vehicles with the latest technologically advanced vehicles also enhances better service delivery.